AIDA Model
The classic hierarchy-of-effects funnel — Attention, Interest, Desire, Action — used to structure campaigns, landing pages and sales conversations.
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Field 06
Marketing and sales credentials from CIM, AMA, DMI, HubSpot, SMA and NASP — free to full diploma.
Exam blueprints, week-by-week study plans, formula calculators and frameworks — plus the real cost of every certification in this field.
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Run the numbers before you commit to a credential.
The models examiners expect you to apply, step by step.
The classic hierarchy-of-effects funnel — Attention, Interest, Desire, Action — used to structure campaigns, landing pages and sales conversations.
The extended services marketing mix — Product, Price, Place, Promotion, People, Process, Physical Evidence — used to build or audit a go-to-market plan.
Dave McClure's growth funnel — Acquisition, Activation, Retention, Referral, Revenue — that assigns one measurable metric to each stage of the customer lifecycle.
Every formula with variables, interpretation thresholds and a worked example.
CAC = Total sales and marketing spend / New customers acquired
Worked example
A SaaS company spends $180,000 on sales and marketing in a quarter and signs 150 new customers.
CAC = 180,000 / 150 = 1,200
At $150 monthly revenue per customer, payback is 8 months — healthy if churn stays low.
Try: A SaaS company spends $180,000 on sales and marketing in a quarter and signs 150 new customers.
LTV = Average revenue per account x Gross margin % / Churn rate
Worked example
ARPA $150/month, gross margin 80%, monthly churn 2%.
LTV = 150 x 0.80 / 0.02 = 120 / 0.02 = 6,000
Average customer lifetime is 50 months; against $1,200 CAC the ratio is a healthy 5:1.
Try: ARPA $150/month, gross margin 80%, monthly churn 2%.
Ratio = LTV / CAC
Worked example
LTV of $6,000 against CAC of $1,200.
Ratio = 6,000 / 1,200 = 5.0
Above the 3:1 benchmark — the company can increase acquisition spend to accelerate growth.
Try: LTV of $6,000 against CAC of $1,200.
ROAS = Revenue attributable to ads / Ad spend
Worked example
An e-commerce campaign spends $25,000 and drives $110,000 of attributed revenue at 45% gross margin.
ROAS = 110,000 / 25,000 = 4.4; break-even ROAS = 1 / 0.45 = 2.2
Double the break-even threshold — scale the campaign while ROAS stays above 2.2.
Try: An e-commerce campaign spends $25,000 and drives $110,000 of attributed revenue at 45% gross margin.
CR = (Conversions / Total visitors or leads) x 100
Worked example
A landing page receives 24,000 sessions in a month and produces 660 signups.
CR = 660 / 24,000 x 100 = 2.75
A lift to 3.5% would add roughly 180 signups a month at zero extra ad spend.
Try: A landing page receives 24,000 sessions in a month and produces 660 signups.
Churn % = (Customers lost in period / Customers at start of period) x 100
Worked example
A subscription business starts the month with 3,200 customers and loses 64.
Churn = 64 / 3,200 x 100 = 2.0
Implies a 50-month average lifetime; cutting churn to 1% would double LTV.
Try: A subscription business starts the month with 3,200 customers and loses 64.